Container train in Russia, source: Russian Railways (RZD)

More containers on Russian tracks without paperwork

Source: Russian Railways (RZD)

Digitalisation is going really strong on Russia’s railway network. RZD, as the national railway operator, substantially increases the share of containers that are processed paperless with the help of dedicated digital platforms. The company also implemented its own CRM system to improve customer service.

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Author: Mykola Zasiadko

Mykola Zasiadko is editor of online trade magazines RailTech.com and RailFreight.com.

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